Client Challenge
Where they were stuck
- Hotels lose 15–25% margin on every OTA booking.
- Direct-booking sites feel worse than the OTAs.
- Post-stay marketing rarely converts to repeats.
Case Studies
HospitalityWebsiteDemo Project
Hotel & Resort Booking Website
Direct bookings you own — without paying 20% to OTAs on every stay.
Industry
Hospitality
Category
Website
Timeline
8 weeks (demo build)
Services
4 disciplines
Project Overview
The engagement
A branded hotel and resort site with a native booking engine, channel-manager sync, upsells and post-stay marketing built in — designed to shift the share of direct bookings.
Our Solution
What we built
- Cinematic property storytelling — video, photography, neighbourhood.
- Native booking engine matching OTA speed and clarity.
- Upsells for airport transfers, dining and experiences.
- Automated post-stay email and WhatsApp journeys.
Development Process
How the work unfolded
01
Discovery
Framed the problem, mapped the workflow and defined success from day one.
02
Blueprint
Sketched the architecture, data model and user journeys end to end.
03
Build
Shipped in weekly increments with production-quality code from the first commit.
04
Launch
Migrated data, trained the team and cut over with a safety net in place.
05
Optimise
Measured, tuned and hardened until the system felt effortless to run.
Technology Stack
Next.jsSanityPostgreSQLStripeCloudbeds
Services Provided
WebsiteBooking EngineChannel ManagerPayments
Key Features
What shipped
- Rate parity with channel-manager sync
- Package and promo engine
- Loyalty and returning-guest recognition
- Reviews aggregation from Google and TripAdvisor
- Multi-property support
Before vs After
The shift
Before
70% OTA-dependent
After
Growing direct-booking mix
Before
Slow legacy booking flow
After
Sub-3-click booking
Before
No post-stay outreach
After
Automated re-engagement
Results
The outcome they feel every day
Direct-booking growth
Every direct stay is margin recovered from the OTA cut.
Better guest data
Direct guests build a first-party CRM the hotel owns.
Higher ADR
Upsells and packages lift average daily rate meaningfully.
"The hospitality tech stack independent hotels deserve — beautiful, fast, and margin-friendly."
INTILEQ Studio
Concept walkthrough
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