Client Challenge
Where they were stuck
- Every business runs on invisible manual work that steals hours daily.
- One-off automations rot without ownership.
- Teams don't know which workflows are worth automating first.
Case Studies
OperationsAI AutomationInternal Project
Business Process Automation (n8n / Make)
The boring, repetitive back-office work — quietly automated away.
Industry
Operations
Category
AI Automation
Timeline
Ongoing internal platform
Services
4 disciplines
Project Overview
The engagement
Our internal library of production-tested automations — from onboarding and invoicing to reporting and lead handoffs — packaged so every client engagement starts with a mature automation core.
Our Solution
What we built
- Automation audit that ranks workflows by ROI and effort.
- Standard library of vetted n8n / Make templates.
- Monitoring and alerting on every production workflow.
- Documentation and ownership handover to the client team.
Development Process
How the work unfolded
01
Discovery
Framed the problem, mapped the workflow and defined success from day one.
02
Blueprint
Sketched the architecture, data model and user journeys end to end.
03
Build
Shipped in weekly increments with production-quality code from the first commit.
04
Launch
Migrated data, trained the team and cut over with a safety net in place.
05
Optimise
Measured, tuned and hardened until the system felt effortless to run.
Technology Stack
n8nMake.comZapierGoogle WorkspaceSlackOpenAI
Services Provided
Workflow Designn8n / MakeAPI IntegrationData Pipelines
Key Features
What shipped
- Onboarding, invoicing and reporting templates
- AI-assisted data extraction from PDFs and emails
- Cross-system syncs (CRM, accounting, spreadsheets)
- Slack / WhatsApp escalations on failures
- Central dashboard of every running workflow
Before vs After
The shift
Before
Copy-paste between 6 tools
After
One click, done
Before
Reports built by hand every Monday
After
Delivered in Slack automatically
Before
Silent failures
After
Monitored, alerted, self-healing where possible
Results
The outcome they feel every day
Hours reclaimed weekly
Ops teams stop being human glue between SaaS tools.
Cleaner data
Automations enforce consistency the human eye keeps missing.
Faster onboarding
New clients inherit a library of production-ready workflows.
"Automation isn't a project — it's a capability. We run it as a permanent internal product."
INTILEQ Automation
Internal platform
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